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1、Our
consultants provide considerate
technical consulting service
for the furniture industry
and guide customers to use
and maintain furniture properly;
2、Our specialists receive
calls from customers, collect
opinions and complaints, make
quick and effective response,
and provide customers with
feasible solutions;
3、Our specialists track the
improvement result, make calls
periodically, prepare customer
record and establish sound
relationship with them;
4、Our specialists visit customers
and make repair free of charge
if any problem concerning
quality is reported within
the guarantee period;
5、Our specialists deliver
all goods and install them
on the spot;
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5-year's warranty; ② Replace with
new products; ③ Overall cleaning Services;
④ Renewal,Assembling/Drsassembling,Removement;
⑤Free lifelong maintainance; ⑥ comprehensive
functional considerations； |
| Warranty |
1、Victory
offers a five-year guarantee provided
that all products are used in normal
conditions;
2、Victory promises to change the product
of poor quality that prevents the
customer from normal use with a brand-new
product unconditionally; |
| Value-added
Service |
1、Comprehensive
cleaning after installation;
2、Offer furniture refurbishing, disassembling
and moving as required by customers;
3、Lifelong maintenance is free of
charge for products with quality problems
beyond the guarantee period; however,
customers should pay for manpower
and material incurred;
4、Consideration is given to have enough
standby function settings, flexible
and expandable structure; |
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